At smartsun.se you are welcome to shop if you are 18 years or older.
Prices and payment
Each item is listed with price including VAT.
Payment terms are stated in the cart depending on the chosen payment method.
Deliveries
Delivery time is 3-5 business days. If a product has a different delivery time, it is stated at each item. Shipping costs are 19 SEK regardless of your order.
Unpacked packages
For all unpacked packages, we reserve the right to charge you for return shipping, handling fee and handling fee, currently 150SEK.
Returns
Returns are at your own expense unless the item is defective or if we have packed incorrectly. Returns should be sent as a letter or package, not for postage. In case of change we will pay the new freight from us to you.
Return Policy
Your right of withdrawal (withdrawal period) is valid for 14 days. In your message to us, it must be clear that you regret. The withdrawal period begins to run on the day you received the item or a substantial part of it. Contact info@smartsun.seon return.
When you took advantage of your right of withdrawal
You are required to keep the product in as good condition as when you received it. You may not use it, but of course, carefully examine it. If the product is damaged or lost because you are negligent, you lose your right of withdrawal.
Refund Obligation
We shall refund your payment for the goods as soon as possible or within 30 days from the date we received the item or, if it is a service, the notice that you have regretted your right of withdrawal. You will pay the return costs when you return the item. We always pay the return charge to send back so-called replacement goods.
See also the Consumer Agency and the Distance Contracts Act, as well as the EU Common Dispute Resolution Page http://ec.europa.eu/odr.
Private Policy
When you place your order with us, you provide your personal information. In connection with your registration and order, you agree that we store and use your information in our business to complete the agreement with you. You have the right under the Personal Data Act to obtain the information we have registered about you. If it is incorrect, incomplete or irrelevant, you may request that the information be corrected or removed. Contact us by e-mail info@smartsun.se.
Cookies
This online store uses cookies according to the Electronic Communications Act, July 25, 2003. A cookie is a small text file stored on your computer that contains information to help the online store identify and track users. Cookies are available as session cookies and as cookies stored permanently on your computer. Meanwhile for your first visit to the web store, your browser will be assigned a session cookie that is unique and used to not mix you up as a user with other users. In order to use the online store, you should allow cookies in your browser. This type of cookie is only used to give you a better experience and support and does not store any personal information about you. Cookies can be deleted. For example, in this web store, cookies use cookies to keep track of your shopping cart, settings, and pages you’ve visited to give you a better customer experience and support.